Shipping Policy

📦 Shipping Policy

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed before 2 PM CST (Monday–Friday) may be same‑day shipped. Orders received later or on weekends/holidays will ship the next business day.

2. Domestic Shipping (Within the U.S.)

  • Standard Ground Shipping: 3–5 business days — free for orders over $50; otherwise $6.99.

  • Expedited 2‑Day Shipping: $15.99.

  • Overnight Shipping: $24.99.

  • Major carriers used: USPS, FedEx Ground, FedEx Express.

  • Note: Carrier does not deliver to PO Boxes. Orders to PO Boxes will be fulfilled via USPS; other carriers are unavailable for those addresses.yogahaircare.com+15Eva Professional Hair Care+15Reddit+15

3. International Shipping

  • We ship globally via FedEx International or DHL, depending on destination.

  • Customs duties, taxes, and import fees are the responsibility of the recipient and may cause delays.ePost Global ShippingManan Hair Care

  • Due to shipping regulations, aerosols and sprays are subject to special packaging—flammable substances must be properly declared and handled according to DOT/IATA rules.Atomix Logistics

4. Packaging Standards

  • All liquid products (shampoos, conditioners, serums) are packed with:

    • Tamper‑evident seals

    • Inner liners or caps

    • Double‑bagging or shrink wrap inside a crush‑resistant box

  • Aerosols or volatile products are packaged and labeled per hazardous goods standards.Reddit+14Atomix Logistics+14starshipit.com+14ePost Global Shipping

  • Eco‑friendly materials are prioritized where possible: recyclable or biodegradable fills and boxes.

5. Tracking & Notifications

  • Once your order is shipped, you’ll receive a confirmation email with tracking information.

  • Carriers may update tracking automatically—customers are encouraged to check directly if needed.

6. Shipping Errors, Lost or Damaged Packages

7. Shipping Cutoffs & Holidays

  • Orders must be placed by 2 PM CST on business days for same-day fulfillment.

  • We do not ship on weekends or major U.S. holidays (e.g., New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas).RedditEva Professional Hair Care

8. Return Shipping

  • Return shipping cost is the responsibility of the customer unless the product is defective, damaged, or incorrect.

  • For defective/damaged products, contact our support within 7 days of delivery. We’ll provide instructions and may issue a prepaid return label at our discretion.


📋 Summary Table

Shipping Level Delivery Time Fee Free if
Standard Ground 3–5 business days $6.99 Order ≥ $50 (U.S. only)
2‑Day Expedited ~2 business days $15.99
Overnight Next business day $24.99
International Varies Carrier-calculated + duties Recipient covers customs